Shipping policy

Thank you for shopping with Aashray Decor! We’re committed to delivering your orders safely and on time. Please review our shipping policy below.

We currently deliver across India and abroad through reliable courier partners.

• All orders are processed within 1–3 business days after payment confirmation.

• Orders placed on Sundays or public holidays will be processed the next working day.

• Metro Cities: 3–5 business days

• Tier 2 & 3 Cities: 4–7 business days

• Remote or rural areas: 5–10 business days

Delivery times may vary slightly due to unforeseen circumstances like weather or courier delays.

• Free shipping on all prepaid orders.

You’ll see the final shipping cost at checkout before completing your order.

Once your order is shipped, you’ll receive:

• A tracking link on your WhatsApp or email

• Updates on shipping status

You can also contact us on WhatsApp: 9211245795 for help tracking your order.

Please double-check your shipping address while placing your order.

• If a package is undelivered due to incorrect or incomplete address, re-shipping charges will apply.

• If your package is marked as delivered but you haven’t received it, contact us within 24 hours for resolution.

If your package appears tampered with or damaged:

1. Do not accept it from the courier

2. Record a video and contact us immediately at WhatsApp 9211245795

In rare cases, if we’re unable to deliver to your location:

• We will contact you to offer an alternative solution or a full refund.

Every order is shipped with a GST invoice, compliant with Indian tax regulations.

For any questions about your order or shipping status, reach out to us:

📞 WhatsApp: 9211245795

📧 Email: aashraydecor.business@gmail.com